Casino Bonuses

Casino Bonuses

You can keep track of all of your bonuses from your account.

Click on the profile menu and then select Rewards and Bonuses.



Active Bonuses

To view your active bonuses, click Casino bonus - active.




To see the full details of your bonus, click on the bonus you would like to review. Once the playthrough requirement has been met, the bonus and winnings will turn to cash.



If you are not interested in playing out a bonus, you can select "Forfeit my bonus". This option will inform you of how much bonus funds and winnings will be removed, and the amount of cash you will be left with from the bonus. There will be an option to accept or cancel the forfeit.

Bonus History

To view your previous bonus information, select Casino bonus - history and select the date range you would like to review. 


Here are the following statuses you may see:

  1. Released – You have met the playthrough requirement, and your bonus and winnings have turned to cash. 
  2. Expired – The playthrough requirement was not met before the expiration date. When this occurs, all bonus funds and winnings are removed, and you are left with the remaining cash from your deposit.
  3. Exhausted – In this case, you've ran out of bonus funds before you could complete the playthrough requirement. There is no balance left to the bonus.
  4. Forfeited – You no longer wanted to play with the bonus, so it has been forfeited. All bonus funds and winnings are removed, and you are left with the remaining cash from your deposit.

Once a bonus has expired or has been forfeited, the bonus cannot be reissued to your account.



    • Related Articles

    • Bonus History

      To view your previous bonus information, you will want to select Casino bonus - history, from the account menu, and select the date range you would like to review. Select the range you would like to review on your past bonuses, then select "Submit". ...
    • Forfeit a Bonus

      If you received a bonus that you are not interested in using, you can easily forfeit the bonus. Simply go to the account menu and select Rewards > Bonuses > Casino - active. On this page, select the bonus that you would like to remove. Once you have ...
    • Active Bonus and Wager Details

      To see your active bonuses and view your current progress towards completing the playthrough requirements, click on the account menu, select Rewards > Bonuses > Casino bonus - active. A list of your active bonuses will appear for you. To see the full ...
    • Transaction and Game History

      Transaction History You can check your transaction history at any time. First click on your profile picture. Then select the Cashier tab. Finally, select "Transaction history." This will bring you to a page where you can review movement of funds in ...
    • Restricted Balance

      If you are unable to withdraw your full account balance, you may have have restricted funds in the form of an active casino bonus. To view your active bonuses, go to the top right Profile icon, scroll down to Rewards, select Bonuses, and select ...