I accidently bet the wrong amount
At StarDust Ontario Casino, all bets are final. Once a bet has been placed, we cannot cancel, reverse, or void your bet. We highly recommend to double check each bet before pressing submit.
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Control Your Play--Setting Self Imposed Limits
Stardust Ontario lets you manage your level of play on the site by giving you multiple limits you can set for your account. Deposit limits - Set the total amount you can deposit in a day, week or month. Loss limits - Set the maximum amount of losses ...
Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...
Know your limits....... and set them too
We want all our patrons to enjoy their game play. We also know that at times some people tend to get carried away and/or play in a way that may affect them adversely. In order to help our patrons enjoy the games responsibly, we offer the following ...
What can cause a delay in processing my Interac withdrawals?
All withdrawal requests are subject to internal security verification and if there are no issues, the withdrawal request will be processed within 7 business days. Once the transaction is processed, it may take longer for the money to reach you. What ...
Reopen my Account
If you would like to reopen your Stardust Casino account, please send your request to Customer Support at Support@on.stardustcasino.com . With your request, please answer two (2) of the following questions: Wat is your last deposit amount and/or ...